Hello, Welcome to our store.
Quality is the first with best service. customers all are our friends.
Fashion design,100% Brand New,high quality!
|Closure Type:||Open Stitch|
1.Please be aware that due to your computer monitor display the color may have some difference between the picture and the physical item.
2.There is 2-3% difference according to manual measurement.
3.Please check the measurement chart carefully before you buy the item.
The following are not quality problems
1.Strange smell(As some of fabric will be special treatment, so maybe there is a smell, but it will be missing after washing.)
2. Color Difference (Different brands and models of monitor, and different color management profiles, or different personal setting will lead to the color difference)
3.The thread has not been cleaned.(As not the brand clothing, your understanding will be appreciated.)
4.Slightly dirty on the light color (May be caused in the process of production or transportation, it can be cleaned,it doesn”t affect you wear)
5.The quality of fabric, transparency of fabric or thickness of the fabric and so on. (As the standard of each person is different, so it is unable to judge, hope you can understand)
6.The size is a little difference with the description.(The measurements are taken by hand, the difference within 1-3 cm is normal range)
7.The little defect, which does not affect the overall wearing effect
The following products can not be returned or exchanged.
1.Damage was caused by buyer, such as: item is broken, defective tag, no packaging and so on, which will affect the secondary sale
2.The item has been shelved or halt sales
3.Didn”t contact the customer service to make the note about the problem and returned the goods without authorization, we will not process it.
4.Don”t accept return or exchange if it exceeds the replacement period (within 7 days after tracking information of delivery date)
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.