Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of medallionshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://medallionshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@medallionshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@medallionshop.com
Overalls as in the photo, sits well, only the pockets are probably sewn. Got relatively fast, about a month. Size fits
First time I am pleasantly zaskoczona jumpsuit sexowny perfectly fitted and material lejacy Super recommend hot
Very good quality only q pockets are poorly placed check them thanks
Great, just like that, but ask for one size more
The parcel came in a month, very much liked kombenzon, OG 86, from 70, about 90, size s sat as sewn on me, height 173 and in length will be wonderful with a heel, high girls advise, don't regret buying. The thing sewn well is not even nowhere stinging threads, seams are smooth, the fabric is of course synthetic, but good and quality synthetic, dense does not fade and does not shine. It remains to supplement this combination with accessories and decorations and people come out not ashamed. I will dress it for the wedding, comfortable and elegant. Seller very much thanks for the quality goods. I am delighted!!!!
perfect, thank you.
Nice material .... Pants quite wide at the feet Zipper of very poor quality Expandable material
Not very good quality
I have received nothing from anything, the product never came to me and I am claiming it and No one gives me Solutions
Incredible!!!!! order without hesitation. beautiful wine color. Even on my height 174 cm perfect length. Like I was sewed. I will attach the photo after a photo shoot. came pretty fast. The Crown is not a hindrance to us
Much delay in delivery
Description exact, the goods, as in the photo, the design is like, but (!) the fabric itself is very synthetic, it is impossible to wear, it is cold sweat in any weather,
i love the design and color, but the size is very wrong.. for first time order, i ordered size M, it was too small for me, so i ordered the size L.. so i have two of this .. but the size M and L are the same size... i have two but i cant wear them.. i am so mad
Today my order arrived.I'm over the moon.It exceeded my wildest expectations.The material is so qualitative. My advice to women... BUY IT
HELL YEAH! probably my best Ali purchase yet. my height is 165cm (5'5"), I weigh 57kg (~125lbs) and I usually wear something between an S and an M. I chose an S in this case and it fits snugly. it's a little tight in my shoulder area but I, admittedly, have very broad shoulders. I was a little concerned that the material might be flimsy or see-through but it's not at all! it feels nice on my skin and it's good quality. I think I look super elegant. loving this jumpsuit!
Nice jumpsuit. Size in size. Light, shines through. Pockets there is no need, you need to suture them. Excellent product, I recommend.